NEED HELP OR HAVE QUESTIONS?
We're here to support your acting journey.
Whether you need technical assistance, have billing questions, or want guidance on using our acting copilot tools, our team is always ready to help.
For urgent privacy inquiries, reach our data officer at [email protected].
COMMON SUPPORT AREAS
Check out the primary topics we assist actors with every day:
Account & Billing
Questions about your subscription plan, payment methods, invoice receipts, or updating your account profile.
App & Technical Support
Troubleshooting script uploads, voice playback, audio recording, or offline performance features.
Green Room & Community
Accessing our Skool community, joining live actor drop-in sessions, or participating in group challenges.
Coaching & Feedback
Inquiries about 1-on-1 audition coaching with Tracey and Claire or personalized script preparation.
FREQUENTLY ASKED QUESTIONS
How fast will I get a response?
We review every inquiry as soon as it arrives. You can expect a direct response within 24 hours during normal operating days (Monday through Friday).
How do I manage or cancel my subscription?
You can manage your subscription anytime inside the web app account settings. Alternatively, email us at [email protected] and we will assist you immediately.
Can I request a feature or report a bug?
Absolutely! We love hearing feedback from actors using the platform. Send your ideas or error details directly to [email protected].